Current status
How to cancel
You would be able to cancel a subscription at any time, without giving a reason and without having to contact anyone, by any of these routes:
- from the subscription screen in the app;
- by revoking the UPI AutoPay mandate in your own UPI application, which stops any further debit;
- by emailing us from the address registered on your account, asking us to cancel — we will action it and confirm.
Cancel before your renewal date to avoid being charged for the next period. A cancellation submitted after a renewal has already been collected takes effect from the following period; see our Refund Policy for when that payment can be refunded.
What happens when you cancel
- No further payments are taken.
- Your paid access continues until the end of the period you have already paid for. You do not lose access immediately, because you have paid for that time.
- At the end of that period your account reverts to the free tier. You keep your account, your likes, your bookmarks, your followed deities and your history.
- You can subscribe again at any time.
Revoking a UPI AutoPay mandate
A UPI AutoPay mandate lives in your UPI application, not in ours, and you are always in control of it. You can view, pause or revoke it there at any time, and you will receive a pre-debit notification roughly 24 hours before each scheduled debit, as required by the National Payments Corporation of India.
Revoking the mandate stops future debits. It does not by itself end your current paid period — that runs to its natural end — and it does not delete your account.
Subscriptions bought through app stores
A subscription purchased through Google Play or the Apple App Store must be cancelled in that store's own subscription settings. Deleting the app does not cancel a store subscription, and we cannot cancel it on your behalf, because the store holds the billing relationship.
Cancellation by us
We may cancel or suspend a subscription if payment cannot be collected after the retry period, if you breach our Terms & Conditions, or if we are required to by law. If we cancel a paid subscription for a reason that is not your breach, we will refund the unused portion of the period on a pro-rata basis.
Your account and data
Cancelling a subscription does not delete your account or your personal data. If you also want your account removed, use our account deletion page, which explains exactly what is deleted and what is retained.
Contact
- Entity
- Ananta Aayam
- Registered address
- 5/488-D, Dakshinpuri Extension, South Delhi, 110062
- Support
- admin@anantbhakti.in
- Grievance officer
- Govinda
- Grievance email
- grievance@anantbhakti.in